Write to our WhatsApp to rent an e-bike:
To ride our e-bikes is really easy! It's almost the same as a regular bike except our e-bikes help you and make a ride much more enjoyable!
To start the e-bike you need to insert the starter key and rotate it clockwise till you hear two clicks and the backlight is on. Then press the power button on the computer till the screen is turned on. To turn off the e-bike just rotate the starter key counterclockwise till you hear two clicks and the backlight is off
On the screen of the computer, you can see a lot of information but the most important for you are the level of assistance and the battery charge. By pressing "-" and "+" buttons you can adjust assist level from zero to five which roughly: 0 - no assistance, 1- 10 km/h, 2- 15 km/h, 3- 20 km/h, 4- 25 km/h, 5 - 35 km/h. We recommend starting from the 2nd level to get familiar with the bike and adjust the level as you get comfortable
By holding the "+" button you can switch on/off the front light
By pressing the power button you can switch between screens with different information
The e-bikes have three mechanical speeds which can be referred to as 1 - uphill, 2 - flat, and 3 - downhill. Adjust it to your needs by rotating the switch
To ring the bell rotate it
The e-bikes have phone holders which makes it really convenient to ride with a navigator. They hold phones pretty well but on large bumps, it is still possible for the phones to slip out. Keep that in mind!
The e-bikes have USB-charging ports so you can charge your phone and other devises!
There is no need for you to personally meet us to take/return the e-bikes from/to a particular point! You can order delivery and just take the keys from the keysafe!
Here is the video explaining how to open/close the keysafes on our e-bikes
You can adjust the seat to your height by releasing the clamp and moving the seat up and down. In case the seat is coming down during riding tighten the screw on the clamp
With our e-bikes come the two locks: for the e-bike and for the helmet. We recommend to store the locks on the e-bike in the way shown on the photo
The main lock is one of the best on the market and allows to park the e-bike anywhere. We recommend to park only on the bike parking spots which are plenty in the city. In other places make sure it is allowed to park a bike!
We can provide you with the charger to charge the e-bike from any electrical outlet. It is an advanced service which requires a bit of personal training which we provide in case you need to charge the e-bike by yourself